SugarCRM Hosting for Business |
| Package | Tier 1 | Tier 2 | Tier 3 | Tier 4 | Tier 5 |
| # of Users | 1-3 | 4-9 | 10-14 | 15-49 | 50-400 |
| Price (CAD$/month) | $39.99 | $75.00 | $106.99 | $299.99 | $699.99 |
| Environment | Shared | Shared | Shared | Shared | Dedicated |
| Free Domain Name | Yes | Yes | Yes | Yes | Yes |
| Free Installation | Yes | Yes | Yes | Yes | Yes |
| Basic How-To Support * | Yes | Yes | Yes | Yes | Yes |
| Same Day SetUp | Yes | Yes | Yes | Yes | No |
| Managed Back-Up | Yes | Yes | Yes | Yes | No |
| Buy Now | Buy Now | Buy Now | Buy Now | Buy Now |
Hosted SugarCRM Support Options
Basic How-To Support (Included with every SugarCRM Hosting Package) - Basic How-To Functionality for a single point person within organization. Available channels include Forum and Helpdesk Support
Advanced Techical Support - Utilizing a central point person within your organization, Cartika Staff will be responsible for advanced bug detection and problem cases.
End User Support - Direct end user support and help desk support for end users. Unlimited day to day end user support. Support channels available include forum, helpdesk and telephone.